- Wood Pulp Banneton – Hand-made in Germany
Payment Guide page of Crust and Craft welcome you! We know that smooth, secure, and convenient payment options are crucial when shopping online from across the globe.
Payment Guide page of Crust and Craft welcomes you! We know that smooth, secure, and convenient payment options are crucial when shopping online from across the globe.
That’s why we’ve put together this detailed buyer’s guide to walk you through every method we accept, explain how each works, and offer tips for a hassle-free checkout. Let’s dive in!
Offering a range of payment methods ensures you can choose the one you trust most + no matter where you live. Localized options (Bancontact, EPS, iDeal) often come with faster processing and lower fees for customers in Belgium, Austria, and the Netherlands, while global solutions (PayPal, Credit Cards, SEPA, Wire Transfers) cater to virtually every country. By giving you flexibility, we reduce abandoned carts and let you focus on finding the perfect items.
Add Items to Cart: Browse, select size/variant, and click “Add to Cart.”
Review Your Order: Click the cart icon to verify items, quantities, and subtotal.
You can enter your country, county/state and postal code to get an estimation of shipment. For shipments over 1000 euro, you can chose “Own Shipment”. You will pay the packing and handling plus the export papers if you are from outside the European Union.
Inform yourself: As a suggestion of our Payment Guide page, you should also read the Return Policy and How We Ship info pages.
Proceed to Checkout: Enter your full invoice adress and shipping address (if they differ) and review shipping costs. Payment Guide
Select Payment Method: Choose one of our seven options based on your preference and location.
Provide Payment Details: Follow the on-screen prompts – whether entering card credentials or logging in to your bank app.
Accept the two policies: Before you pay you need to accept our “Terms and Conditions“, “Cookie Policy” and “Privacy Policy“.
Confirm & Pay: Double-check your summary, then hit “Pay Now.”
Receive Confirmation: You’ll see an on-screen receipt and get an email with invoice and tracking info.
All transactions on Crustandcraft are protected by 256-bit SSL encryption, as you will be connected directly with the chosen payment processor (if you pay online).
We partner with PCI-compliant processor Paypal and we do not store your card details on your crustandcraft account for extra peace of mind.
For SEPA and Wire-transfers: Our bank details are written with red on the second page of our invoice.
If you run into any hurdles – declined payments, lost confirmations, or questions – our support team is available 24/7 via live chat or at contact@crustandcraft.eu.
If you have suggestions about what information to add on the Payment Guide page, please send us an email, your opinion is important for us.
A: One of the most often questions asked by our customers and the reason it is the first question in our Payment Guide.
Common reasons include incorrect billing address, expired card, or bank fraud blocks. Try again or choose an alternative method.
A: No and yes. We charge only EUR but your card can be in any currency. The wire transfers and SEPA transfers MUST be done in EUR.
A: No. We don’t add cross-border fees; you pay exactly what you see. Your bank may charge standard fees – check your account terms.
A: For orders under 100 bannetons the delivery can take between 2 and 4 weeks. For all other orders the delivery is between 4 and 8 weeks.
If your order contain ONLY accesories, it can be shipped in maximum 3 working days unless we inform you otherwise.
A: You can request a change within 1 dau of the order placement by contacting our support team at contact@crustandcraft.eu.
After payment is processed (usually instant), we can’t swap methods, but we can issue a full refund so you can reorder with a different option.
Please do not abuse this option and also take in consideration 5 to 15 days for the return of the payment.
A: For your protection, banks may flag unfamiliar or high-value purchases. You’ll see a 3D Secure pop-up (Verified by Visa/Mastercard/SecureCode) asking for a one-time code.
If it fails, contact your bank to authorize the charge or try an alternative method.
A: We don’t currently support split payments in a single checkout. If you need to use two methods, place two separate orders: one for part of your items paid with Card A and another with Card B (or PayPal, etc.).
Contact us if you need help coordinating this.
A: When you pay in your currency, you will pay your bank exchage rate against the euro.
A: No. We are a small manufacturing company, our products are hand-made on order. So, for all orders we expect 100% payment in advance.
We will produce your order only after the payment has benn process by our bank and they money are in our account.
Take this in consideration when placing an order paid by SEPA or wire transfer.
A: And inportant infortation that we are happy to provide information on our Payment Guide page.
SEPA (Single Euro Payments Area) is an EU-led initiative that harmonizes euro-denominated bank transfers, direct debits and card payments across participating countries.
It enables consumers, businesses and public bodies with a bank account in any SEPA member state (currently 36 countries, including the 27 EU states plus EFTA nations, certain microstates and the UK) to send and receive euro payments under uniform rules and costs, as if making domestic transactions. (Sourse: Wikipedia)
6,52€ excl. VAT
6,92€ excl. VAT
7,03€ excl. VAT
7,44€ excl. VAT
Crafted with passion, Baked to delight
For nearly two centuries, the bread banneton (proofing basket) have been a baker’s trusted tool. Our company, Crust&Craft, began this journey in 1847, initially crafting molds from natural materials like straw.
Later, rattan became popular, but its ecological impact raised concerns. In 1920, we made a decisive shift toward sustainability by embracing wood pulp.
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